Is there a minimum order value?
Yes, the minimum order value per transaction is AED500.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, Discover, and Apply Pay.
How do I update my billing address or credit card details?
To update your billing address or credit card details, simply sign into your account, go to "My Account," and follow the provided instr...
Will I have to pay customs duties or taxes on my order?
Customs duties and taxes may apply to international orders, depending on the destination country. It is the responsibility of the buyer...
Where do I find my billing invoices?
You can access your billing invoices by logging into your account. Under the "My Account" section, you will find your invoice details c...
How much does shipping cost?
Shipping is FREE within UAE. Shipping to other GCC countries is 30 AED.
I’ve placed a one-time order, how long does it take to receive my shipment?
United Arab Emirates
Most orders ship out within 48 hours. Standard domestic shipping takes about 2-7 business days for package delive...
What are my delivery options?
We offer free express shipping for all orders, regardless of the destination.
Where do you ship?
We ship within GCC countries. For international orders, please contact us via WhatsApp or email to get a custom quote.
What is your return and refund policy?
Once a product is purchased and the order is processed, Glembox does not accept returns or offer refunds for any reason. However, if yo...
